Pilim uses AI to read your documents and save you data entry. This page explains what the AI does, what it receives, who processes it and what you keep under control.
What the AI does
The AI reads and fills in, you decide. It is used to:
- read receipts, expenses, purchase invoices and credit notes: supplier, dates, amounts, VAT and category;
- read payslips and the identity documents used to set up an employee;
- read bank statements you import;
- recognise your business documents: their type, key facts and dates;
- answer questions about your documents, with references to the documents it used.
Each of these counts as one AI action in your plan.
You stay in control
- When amounts don't add up, the document is marked To verify with the reason, until someone checks and saves it.
- When the AI corrects a reading, Pilim keeps the first reading and what changed, and you can undo the correction.
- Suggestions on your documents are proposals: you accept or reject them.
- Peppol e-invoices you receive are legal originals: the AI never changes them.
Which AI reads your documents
Pilim uses models from OpenAI and from Anthropic (Claude), through their APIs for businesses. Pilim chooses which model reads which kind of document: OpenAI by default, and Claude for reading purchases (receipts, invoices and credit notes) and correcting readings that don't add up, depending on your plan. To read a document, the AI receives the pages of that document (as images through links that expire after a few minutes, or as a PDF for bank statements), the name of your company, so it can tell you apart from your suppliers and customers, and, for questions, your question and the passages of your documents that answer it.
Your documents are stored in the European Union (Ireland). To be read, their content is processed by OpenAI or Anthropic, in the United States. Under both providers' terms for their business APIs, this content is not used to train their models; they may keep it for a limited time (up to 30 days) to detect abuse, then delete it.
Your documents are not used for training
Pilim does not train AI models on your documents, and does not share them to train anyone else's models.
What Pilim keeps
- The result of each reading is saved with the document, in your company's space.
- The number of AI actions used, per feature, for your plan and invoices.
- Technical logs of our services, kept for troubleshooting.
When you delete a document or close your account, the data is deleted as described in our privacy policy.
Who can see the results
Only the people of your company whose role allows it, and your accounting firm if you have accepted it. Pilim staff only look at your data to help you, when you ask for support.
Questions
Write to privacy@pilim.net for anything about your data, or see our privacy policy and security page.